Support Center
How can we help you with Golf Caddie or Golf Caddie - Planner?
Frequently Asked Questions
How do I use voice commands?
Tap the microphone button and speak naturally. For example: "3 strokes on hole 5" or "Fairway hit, 2 putts on hole 7". The app will recognize your command and record the data.
Does the app work offline?
Yes! Golf Caddie is designed to work without internet connection. All your data is saved locally and syncs automatically when you're back online.
How do I get credits?
There are two ways to get credits: Free credits - earn them by using the app regularly: completing rounds, recording detailed statistics, using the app daily, and contributing to the community. Purchase credits - if you want more credits instantly, you can buy credit packs directly in the app. Credits unlock premium features like advanced statistics and smart insights.
Can I add a course that's not in the database?
Absolutely! You can create custom courses with your own hole information. Just tap "Add Course" and enter the details. Your custom courses are saved to your account.
How do I export my data?
Go to Profile → Settings → Export Data. You can export your rounds and statistics in CSV format.
How does the AI Shot Suggestion work? (Planner)
On the play screen, tap "Shot Suggestion". The app uses your GPS position, the hole's geometry (hazards, green location), your club bag, and weather to ask the AI for two shot options: a recommended play and an alternative. Requires an AI API key configured in Settings and a GPS-mapped course.
Do I need to pay for AI features? (Planner)
The app is free. AI features use your own API key (Google Gemini, OpenAI, or Anthropic). Gemini has a generous free tier that covers typical usage. You configure your key in Settings — we never see or store it on our servers.
How do I get course GPS data for shot suggestions? (Planner)
Download a GPS-mapped course from the cloud (Courses → Import from Cloud). If a course shows "Update available", re-download it to get the latest hole coordinates. Without GPS-mapped holes, shot suggestions won't be available.
Is my data secure?
Yes. We use Firebase (Google Cloud) with encryption in transit and at rest. Your golf data is private and we never sell your information.